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Refund and Cancellation Policies

  • Before purchasing tickets, carefully review your booking details. Caterpillar Kids will be unable to process exchanges or refunds after a ticket has been purchased. Only in case of any emergency, you can make the request for Ticket cancellation to Caterpillar Kids support team. The Refund on cancellation of tickets are subject to be determined by Caterpillar Kids and can vary from Event to Event. 

    In case of an event cancellation or postponement by Caterpillar Kids, we will attempt to contact you and refund/adjust the amount.